Why Is Alexa Flashing Red?
Fixing the Alexa Red Ring – If your Echo speaker is showing a red ring light then it’s likely your microphone has been turned off. You can simply turn them back on using the top of the device or factory reset it to get back to the original factory settings. But there are a number of other potential ways to fix the issue.
Why is Alexa flashing red and not understanding?
The light indicator is red when your device is muted. For devices without a screen: press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. Speak naturally and clearly.
Why is my Alexa light blinking red?
That means the device microphone is disconnected and Alexa is not listening. Press it again to enable your microphone. On Echo devices with a camera, a red light bar means that your video will not be shared.
Why is my Alexa glowing red when I talk to her?
Here’s what all of the lights on your Amazon Echo mean, and how to turn them off You may have noticed that your Echo sometimes has a flashing ring around it. The light might glow yellow, red, orange or green. All of these lights mean something, and sometimes they can be annoying if you have an Echo in your room and you want to sleep while it’s flashing. Here’s a quick guide to what each of those lights on your Echo mean, and how to turn them off. The green light is used for calls on your Amazon Echo. It spins if you’re currently talking to someone, but it also glows as you’re placing a call to someone. The light turns off after a call is ended. The yellow light means Alexa has a status update on your recent Amazon order. If someone has left you a text message using Alexa from a phone or another Echo, your device may also have a yellow ring. To get rid of it, just listen to your messages by saying, “Alexa, play my messages,” “Alexa, read my notifications,” or “Alexa, what are my notifications?” The red light means you’ve muted the microphone. You can turn it off by tapping the mute button again. Note: When the device is muted and the red light is on, your Echo won’t respond to “Alexa.” You might see an orange ring pulsing around your Echo from time to time. This happens when it’s trying to connect to your Wi-Fi network. You’re most likely to see this if you lose internet or power briefly and your Echo needs to reconnect to the network. If it can’t connect, it may turn purple. Purple means your Echo wasn’t able to properly connect to your Wi-Fi. It’s most likely to happen if your internet has gone completely offline. (It may stay orange as it tries to manually reconnect.) You can fix this by opening the Alexa app on your phone and then choosing Settings > Wi-Fi and reconnecting to your Wi-Fi network. Make sure you have the right password! Controls are similar to the original Echo. Twist the top to adjust the volume. You can manage some of the yellow ring notifications by opening the Alexa app on your phone and choosing notifications, selecting “Amazon Shopping” and removing notifications about packages out for delivery or packages that have been delivered. To remove other light notifications, like the green one, you can turn on “do not disturb mode.” This is good at night if you don’t want your Echo waking you up with alerts. To do this, open the Alexa app on your phone, choose Settings, select Device settings, then pick the Echo you’re trying to manage. Tap “do not disturb,” and turn it on. Alexa won’t bother you with notifications while do not disturb is active. You can also schedule times for “do not disturb.” You’ll still see orange, purple or red lights if you lose a network connection or have muted your Echo, but you can turn those off by fixing the connection or turning off mute. 
: Here’s what all of the lights on your Amazon Echo mean, and how to turn them off
Why is my Alexa red when I say Alexa?
Why does my Alexa have a red ring? – For many Echo devices, a red ring simply means the microphone has been turned off. The device can no longer pick up voices, including wake words and voice commands, so the Echo will also stop responding when the red light is on.
How do I stop my Alexa flashing red?
Fixing the Alexa Red Ring – If your Echo speaker is showing a red ring light then it’s likely your microphone has been turned off. You can simply turn them back on using the top of the device or factory reset it to get back to the original factory settings. But there are a number of other potential ways to fix the issue.
Why is my Alexa having a hard time understanding right now?
Causes of Alexa Not Understanding Errors – The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down.
What does Alexa say when she doesn’t know?
Amazon Alexa will now let you know when it’s learned answers to old questions Amazon has confirmed that a new feature is coming to Alexa devices called “Answer Update,” as reported by, If you ask Alexa a question and it doesn’t have the information to respond, this new feature will enable Alexa to notify you at a later time if it learns the answer.
The new feature was first discovered by digital assistant blog, when a user asked for more information about a news item and Alexa responded by saying that sometimes it doesn’t have the answers to questions. Alexa then asked if the user wanted to activate Answer Updates. When the user asked Alexa to define Answer Updates, it responded, “If you ask me a question and I don’t know the answer, but I find out later, I’ll notify you.” “If you ask me a question and I don’t know the answer, but I find out later, I’ll notify you.” Usually, when Alexa doesn’t know the answer to a question, it will respond in a variety of ways including “I don’t know that, but I’m always learning,” or “I can’t find the answer to the question I heard.” However, with Answer Updates enabled, Alexa will send an on-device notification when it learns the answer to a question previously asked.
That suggests the software — and the many human Amazon employees who oversee it — are actively trying to plug holes in the underlying knowledge graph. The prompt will be offered randomly to customers, and an Amazon spokesperson clarified that it will be triggered when you ask Alexa a factual question it doesn’t yet know the answer to.