Why Is Alexa App Not Working?
Why won’t my Alexa talk back? – If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
Why is Alexa not responding on my phone?
Make sure you have an active internet connection. Check that your device isn’t muted. The light indicator is red when your device is muted. For devices without a screen: press the Action button to see if your Echo device responds.
Why is Alexa not responding today?
Are you having trouble using Alexa? Is Alexa not responding to your commands? There are various reasons these issues occur. It’s possible the virtual assistant has issues recognizing your commands, there’s an issue with your internet connection, or there’s a minor glitch on your Amazon Alexa-enabled device.
How do I restore my Alexa connection?
Restart it first to see if it resolves the problem. To restart your device, unplug the power adapter from the back of the device. Use a paperclip (or similar tool) to press and hold the Reset button. Wait until the lights on the device flash (about 20 seconds).
Is Amazon Alexa getting shut down?
The headlines for Alexa have been dire of late, with word of massive layoffs in Amazon’s Alexa division and chatter that the Alexa group is hemorrhaging cash, In another development from earlier this year, Amazon shuttered Alexa.com, with Amazon saying prior to the shutdown that it was a “difficult” decision.
So what does that mean for Alexa? Well, no matter the financial tribulations that Alexa appears to be facing, the truth is that Alexa.com the website had nothing to do with Alexa the voice assistant. Founded back in 1996, just a few years after the birth of the World Wide Web, Alexa Internet was a service that tracked and compared the traffic of websites, gathering browsing data from the Alexa Toolbar (subsequently replaced by browser extensions) as well as sites that had installed the Alexa script on their pages.
Amazon snapped up Alexa Internet and the Alexa.com domain back in 1999, a full 15 years before Alexa the voice assistant made her first appearance. Back in the day, a site’s Alexa traffic ranking was a big deal. Not only could website owners stack their properties up against competitors, they could also raise their advertising rates if their rankings were high enough.
The Alexa Toolbar was also a popular helper app for browsers that, among other tools, included a then-novel popup blocker. But times change, and Alexa Internet eventually found itself in an increasingly competitive field. While there were once plenty of loyal Alexa.com users around, Amazon clearly felt that the cost of keeping the site operational was no longer worth the expense.
The e-commerce giant announced its intention to close down Alexa.com in December 2021, and the service finally went dark on May 1, 2022. So yes, Amazon owns both Alexa the Internet site and, you know, Alexa, but the two entities are otherwise unrelated, and Amazon’s decision to shut down Alexa.com had nothing to do with Alexa’s current predicament.
If you do want to visit Alexa (the digital assistant) on the web, you can still go to alexa.amazon.com, On that webpage, you can perform many of the Alexa-related functions that appear on the Alexa app, including adjusting Alexa preferences, setting alarms and reminders, managing skills and connected smart home devices, and more.
Updated on November 23, 2022 with recent news developments.
What does clearing cache do?
Clear cache & cookies When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
What happens when you clear cache on an app?
Clear cache on iPhone – Follow these simple steps to clear the cache on iOS devices: Go to Settings > General > iPhone Storage, 
From here, you have a few options. Your first option is to clear the entire cache of apps you hardly or never use. This is under the recommendation “Offload Unused Apps, ” The term offload is just iOS’ fancy phrase for clearing the cache. The second option is to scroll down and tap on individual apps with lots of cached data on your device. How can you tell this? Apple will list these apps from the highest usage of memory to the lowest, Simply offload the individual app to free up some temporary space on your device.
How do I reconnect my Alexa online?
How to Connect Alexa to a New WiFi Network Without the App – To connect Alexa to a new WiFi network without the app, go to alexa.amazon.com and sign in. Then click Settings > Set up a new device and select your device. Next, put your device in pairing mode and connect to its WiFi network. Finally, choose your new network and enter your password.
Open a web browser and go to alexa.amazon.com, You can do this using Google Chrome, Safari, Firefox, or any other browser. Then log in to your Amazon account. Enter your Amazon username and password. If you don’t have an Amazon account, click the Create a New Amazon Account button at the bottom of the window. 
Next, click Settings, You will see this in the left sidebar of the window. If you don’t see this option, expand your browser window or zoom out on the page. 
Then select Set up a new device, 
Next, select the kind of Alexa device you want to connect to a new WiFi network. You can see more options by scrolling down. 
Then click Continue, 
Next, plug your Alexa device into a power source. 
Then wait for the ring light to turn orange. Note: If you don’t see your device’s light ring turn orange, select Don’t see the orange light ring? Then you will see which button you have to push on your device. In most cases, you will need to press and hold the action button with the dot in the middle on the top of your Echo device. 
Next, connect to a network with the format Amazon-XXX. Without closing your browser, go to your computer or phone’s WiFi networks. If you’re using a Windows10 computer to set up Alexa, you can click the WiFi icon in the bottom-right corner of your screen. If you’re using a Mac, you can find the WiFi icon in the upper right area of the screen. And, if you’re using a phone or a tablet, just go to Settings > WiFi, Then you should see the network listed among all your available WiFi networks. 
Go back to your browser and click Continue, Once you have connected to your WiFi network, you will see a window that says, “Your computer is connected” to your Alexa device. 
Then select the WiFi network you want to connect Alexa to. If you choose a previously saved network, you can skip the next step. 
Next, enter your WiFi password and click Connect, 
Finally, wait for your Alexa device to connect to the new WiFi network. Once you are done, you can test the connection by asking Alexa a question. For example, you can say, “Alexa, what’s the weather like tomorrow?”
If you want to use Alexa on the computer, check out our guide on how to download the Alexa app on your Windows 10 PC, 
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