Why Does My Alexa Only Play 1 Song?

Why Does My Alexa Only Play 1 Song
How Do I Get Alexa to Play More Than One Song? – To get Alexa to play music continuously, try these steps in order:

  1. Turn off Alexa Loop mode. If a song is stuck on repeat, say “Alexa, Loop mode off” or “Alexa, stop,” then try playing a different song.
  2. Restart your Alexa device. Unplug the device, wait about 60 seconds, then plug it back in. After Alexa starts up, try playing music again.
  3. Try a different music streaming service. If another service works, use the Alexa app to unlink the service you’re having problems with, then reconnect your account and try again.
  4. Troubleshoot Alexa’s Wi-Fi connection, If there’s a problem with Alexa connecting to Wi-Fi, check your internet connection and restart your device. If possible, move your device closer to the router or boost your Wi-Fi signal,
  5. Update your Alexa device, While you’re at it, check for app updates for the Alexa app and your music app on your phone.
  6. Check for duplicate device names. If you have two devices sharing the same name, Alexa can get confused. If you’re using Alexa on a third-party speaker, use the manufacturer’s app to change the device name.
  7. Log out of other Amazon accounts. If you’re logged into multiple Amazon accounts through different apps on your device, Alexa can get mixed up. Make sure to use the same Amazon account when setting up Alexa-enabled services.
  8. Turn off your adblocker. If you have a network-level ad blocker set up, it can cause music services with ads to malfunction, so disable it if possible.
  9. Reset your Alexa device, If nothing else works, restoring your Echo device to factory settings can resolve many common issues.

FAQ

  • How do I make Alexa play a song on repeat? Tell Alexa to start playing the song, then say, “Alexa, loop mode on.” Alexa will play the same song until you say “Alexa, stop” or “Alexa, loop mode off.”
  • How do I play a song on all my Alexa devices? First, use the Alexa app to set up Alexa multi-room music, Once you assign your speakers to groups, you can tell Alexa to play music on specific devices, or say “Alexa, play song/artist/genre everywhere.”
  • Why is Alexa only playing samples of songs? If you tell Alexa to play a song without specifying a music service, Alexa will only play a sample if you are not an Amazon Music or Amazon Prime subscriber.

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Why is my Alexa music not playing?

Home Tech Why Alexa Sometimes Stops Playing Music (& Fixes To Try)

There are a few different reasons why Alexa devices, including the Echo and Dot, sometimes stop playing music. Here are solutions for them all. Amazon Alexa speakers are excellent for listening to music — that is, when they work as expected and don’t randomly stop the music for seemingly no reason. Since its inception in 2014, Alexa has become one of the most versatile smart assistants around.

  1. It can do simple things like check the weather and find recipes, all the way up to more advanced tasks such as helping care for an older family member.
  2. One of the most popular features of Alexa devices is the ability to play streaming music from TuneIn, Apple Music, Pandora, Spotify, and others.
  3. Just link one of the above music services, say ‘ Alexa,’ and ask the virtual helper to play any song, playlist, album, or radio station you can think of,

Despite being one of the most popular and basic functions of an Alexa speaker, it’s something that many people often complain about not working. For someone with an Alexa gadget that’s stopping the music after a song or two, here are a few tips to keep in mind.

One of the most popular and go-to solutions for fixing any Alexa device when the music stops playing or any other problem is also the simplest – unplug the device, wait for a minute, and then plug it back in. In many cases, this hard reset is all Alexa needs to get rid of any bugs and start working as intended.

Unfortunately, this doesn’t always solve the problem. If someone’s still having issues, there are a few other things to check.

Does Alexa work with multi speaker setup?

Alexa plays one song then stops with Amazon music I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). Voice commands to Alexa work perfectly. I can request a playlist, artist, song, or station from Amazon music and it will play. The problem is that it stops after one song. I’ve read previous threads regarding this issue. So, I removed the skill and re-added. I’ve removed the surrounds from the group and re-added. No change. The PlayBase is wired in as is the sub. Any thoughts? icon Best answer by 7880229 \r\n\r\nThis is normally an issue with Amazon authorisation. The steps below detail my standard Alexa troubleshooting guide, Section 2 is the most likely cause:\r\n\r\nSorry for the long post but this type of issue is normally down to one of three things:\r\n\r\n1\/ Duplicate device names – Alexa prefers that names for Devices, Groups and Scenes are unique, \r\n1.1\/ Please open up the Alexa App>Smart Home and make a note of any duplicate device names; \r\n1.2\/ You can then change them in the source app.e.g. Use the Sonos App to change the name of Sonos players. (I personally use the naming standard Room Name + Device type.e.g. Kitchen Sonos, Kitchen Echo Dot, Lounge Sonos, etc) \r\n1.3\/ Once you have changed any duplicate names then please open the Alexa App on a Browser (https:\/\/alexa.amazon.co.uk or https:\/\/alexa.amazon.com)>Smart Home>Devices and select ‘Forget All’ followed by ‘Discover’. NOTE: This will remove ALL Actions from ALL Alexa Routines! (Only the Browser version has this functionality.)\r\n\r\n2\/ Some form of Account Linking or Authorisation has not completed successfully. There are a number of causes for this and it’s best to try these steps 1 at a time and test before moving on to the next step if the problem persists:\r\n2.1\/ Open the Alexa App>Skills>Your Skills>Sonos and ‘Disable’ followed by ‘Enable’;\r\n2.2\/ Ensure that you don’t have multiple Amazon accounts logged into different Apps on your device, as this can confuse the Amazon Authorisation. If yes, then please log out of the other accounts and then complete step 2.1 again;\r\n2.3\/ If the problem still persists, please logout of all Amazon accounts then select the Alexa App>Skills>Your Skills>Sonos and ‘Disable. Now power down all Sonos devices for 10 secs, allowing for any wired devices to boot before booting the remaining Sonos players. Now log back into the Alexa App>Skills>Sonos and ‘Enable’\r\n\r\n3\/ If the problem persists then an entire reset of the Authorisation & Account Linking process is required:\r\n3.1\/ In the Alexa app, select Skills>Your Skills>Sonos and then ‘Disable’;\r\n3.2 In the Alexa app (Browser version), select ‘Smart Home>Devices’. Now select ‘Forget All’ at the bottom of the screen;\r\n3.3\/ In the Sonos app (Android or iOS), select Settings>Room Settings and for each of the Sonos One’s sign into ‘Voice Services’ and select ‘Remove Amazon Alexa from this Room’;\r\n3.4\/ If you have any wired Sonos devices, please power down for 10 secs and then switch on and wait for it to boot;\r\n3.5\/ Now power down all other Sonos Players for 10 secs then switch them back on and wait for them to boot;\r\n3.6\/ In the Sonos app, Select Manage>Add a player or sub’ and add the Sonos One’s again. This will complete the set-up process again;\r\n3.7\/ In the Alexa app, select Skills>Your Skills and ensure the Sonos skill is ‘Enabled’, if not please ‘Enable’;\r\n3.8\/ In the Alexa app, select Smart Home>Devices>Discover. Ensure that your Sonos One’s are displayed correctly and not shown as ‘Off Line’. \r\n3.9\/ Also check one last time that there are no devices with the same name. Remember, if there is a need to rename any then you’ll need to select ‘Discover’ again.\r\n\r\nLet us know how you get on.”,”className”:”post_content_best_answer”}> : Alexa plays one song then stops with Amazon music

See also:  How To Play A Specific Song On Alexa?

Does Alexa Play Songs on repeat?

I said ‘Alexa, play ‘song on repeat’ (which she always did until recently) and now she’s like ‘playing X song and similar artists’. Alexa won’t even play one song on repeat you have to pay for that feature now! Oh, I definitely plan to complain!

Why does my Alexa Play Music but not my music?

Why does Alexa stop playing music after a while? – Why Does My Alexa Only Play 1 Song Amazon There are many potential reasons Alexa can stop the music. That’s why people who use their Echos to listen to lots of music are likely to run into this issue at some point. Common reasons that your music stops playing include:

Alexa’s music settings got confused, which can lead to a song endlessly repeating or stopping after just one song. Your internet went down, and Alexa can no longer stream anything. If your music suddenly cut out mid-song, it’s probably an internet issue. The problem is with the music streaming service you’re using, not with Alexa. Alexa can connect to accounts from Apple Music, Spotify, Tidal, and other services. If something happened to one of these services, your music may stop suddenly. Alexa doesn’t understand the music commands or doesn’t understand what to access to play music. Alexa can also sometimes time out and stop music automatically after a certain period of time. It could be an old-fashioned bug that has frozen Alexa and disabled your Echo entirely.

Does Alexa work with multi speaker setup?

Alexa plays one song then stops with Amazon music I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). Voice commands to Alexa work perfectly. I can request a playlist, artist, song, or station from Amazon music and it will play. The problem is that it stops after one song. I’ve read previous threads regarding this issue. So, I removed the skill and re-added. I’ve removed the surrounds from the group and re-added. No change. The PlayBase is wired in as is the sub. Any thoughts? icon Best answer by 7880229 \r\n\r\nThis is normally an issue with Amazon authorisation. The steps below detail my standard Alexa troubleshooting guide, Section 2 is the most likely cause:\r\n\r\nSorry for the long post but this type of issue is normally down to one of three things:\r\n\r\n1\/ Duplicate device names – Alexa prefers that names for Devices, Groups and Scenes are unique, \r\n1.1\/ Please open up the Alexa App>Smart Home and make a note of any duplicate device names; \r\n1.2\/ You can then change them in the source app.e.g. Use the Sonos App to change the name of Sonos players. (I personally use the naming standard Room Name + Device type.e.g. Kitchen Sonos, Kitchen Echo Dot, Lounge Sonos, etc) \r\n1.3\/ Once you have changed any duplicate names then please open the Alexa App on a Browser (https:\/\/alexa.amazon.co.uk or https:\/\/alexa.amazon.com)>Smart Home>Devices and select ‘Forget All’ followed by ‘Discover’. NOTE: This will remove ALL Actions from ALL Alexa Routines! (Only the Browser version has this functionality.)\r\n\r\n2\/ Some form of Account Linking or Authorisation has not completed successfully. There are a number of causes for this and it’s best to try these steps 1 at a time and test before moving on to the next step if the problem persists:\r\n2.1\/ Open the Alexa App>Skills>Your Skills>Sonos and ‘Disable’ followed by ‘Enable’;\r\n2.2\/ Ensure that you don’t have multiple Amazon accounts logged into different Apps on your device, as this can confuse the Amazon Authorisation. If yes, then please log out of the other accounts and then complete step 2.1 again;\r\n2.3\/ If the problem still persists, please logout of all Amazon accounts then select the Alexa App>Skills>Your Skills>Sonos and ‘Disable. Now power down all Sonos devices for 10 secs, allowing for any wired devices to boot before booting the remaining Sonos players. Now log back into the Alexa App>Skills>Sonos and ‘Enable’\r\n\r\n3\/ If the problem persists then an entire reset of the Authorisation & Account Linking process is required:\r\n3.1\/ In the Alexa app, select Skills>Your Skills>Sonos and then ‘Disable’;\r\n3.2 In the Alexa app (Browser version), select ‘Smart Home>Devices’. Now select ‘Forget All’ at the bottom of the screen;\r\n3.3\/ In the Sonos app (Android or iOS), select Settings>Room Settings and for each of the Sonos One’s sign into ‘Voice Services’ and select ‘Remove Amazon Alexa from this Room’;\r\n3.4\/ If you have any wired Sonos devices, please power down for 10 secs and then switch on and wait for it to boot;\r\n3.5\/ Now power down all other Sonos Players for 10 secs then switch them back on and wait for them to boot;\r\n3.6\/ In the Sonos app, Select Manage>Add a player or sub’ and add the Sonos One’s again. This will complete the set-up process again;\r\n3.7\/ In the Alexa app, select Skills>Your Skills and ensure the Sonos skill is ‘Enabled’, if not please ‘Enable’;\r\n3.8\/ In the Alexa app, select Smart Home>Devices>Discover. Ensure that your Sonos One’s are displayed correctly and not shown as ‘Off Line’. \r\n3.9\/ Also check one last time that there are no devices with the same name. Remember, if there is a need to rename any then you’ll need to select ‘Discover’ again.\r\n\r\nLet us know how you get on.”,”className”:”post_content_best_answer”}> : Alexa plays one song then stops with Amazon music

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How do I get Alexa to stop looping?

How do I get Alexa to keep playing music? – Why Does My Alexa Only Play 1 Song Let’s go over the solutions that are most likely to resolve this issue, starting with some important basics and a few Alexa settings tricks to try. Check your power : Is your Echo plugged in? Did it get turned off by accident? Try unplugging, waiting for about 10 seconds, then plugging it back in.

This type of basic reboot can also fix other problems that may have cropped up, like unexpected bugs. Wait for a little bit : Sometimes the problem is only a temporary pause. Alexa could be getting ready to give you a notification or alert. The song could have a silent section at the beginning or end. Or your streaming service may be gearing up to take an ad break.

Check your Wi-Fi connection : Is your Wi-Fi on? Is your router working? If these have unexpectedly failed, reboot your router to help fix the issue. If someone recently changed the Wi-Fi password or settings, then Alexa will need to be updated with the new information to get online again.

If you recently moved your Echo, it may be too far from your Wi-Fi range now, leading to dropped connections. And, of course, sometimes internet services simply go down due to infrastructure problems. Look up your music service : Speaking of services going down, it’s a good idea to check that the streaming app you are using is still online.

You can go to sites like Downdetector and look up services like Spotify, Apple Music, Tidal, and other options to see if they are currently down or not. If you haven’t connected your music account to Alexa yet or have switched to a different music service, then you’ll need to go into the Alexa app and add the appropriate music login,

  1. If your subscription to the music service has unexpectedly ended, you’ll need to renew it.
  2. If you changed the password for your subscription, then you’ll need to update that password in Alexa, too.
  3. Take Alexa out of Loop mode : If the same song keeps playing over and over, or Alexa will only play one song and then stop, the voice assistant could have gone a little loopy.

Try saying, “Alexa, turn Loop mode off.” If this doesn’t work, you can also try saying something like, “Alexa stop playing music.” Then wait a minute and try playing songs again to see if Alexa has got the message. Check if Alexa is updating or needs to be updated : If Alexa is suddenly refusing to play, it could be installing an update.

  1. This is usually accompanied by a glimmering blue ring on the Echo device until the update is complete.
  2. On the other hand, if Alexa is acting buggy, it’s a good idea to head into the app, look at your Devices and choose your Echo so you can Check for Software Updates,
  3. You may also want to visit the app store on your mobile device and check if the Alexa app needs an update.
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Make sure Alexa knows what you’re talking about : If your music account is linked and you’re giving clear commands like, “Alexa, play Taylor Swift,” then Alexa should know what you mean. However, there are a few potential issues. First, make sure that you are logged into Alexa using your Amazon account.

Otherwise, Alexa may not be able to access your music. Second, if you recently switched devices, like upgrading to a new Echo or adding another Echo, Alexa may have some trouble knowing which device you want to use. Make sure that your Echos are clearly named and that any old Echos are permanently disconnected from Alexa,

Do you have a house-wide adblocker? : Sometimes devices like routers can provide adblocking services for your entire Wi-Fi network. But that may not play well with Alexa and your streaming service. Turn off any Wi-Fi adblockers or similar settings and see if you can listen to music without any problems.

Does Alexa know what you’re talking about?

How do I get Alexa to keep playing music? – Why Does My Alexa Only Play 1 Song Let’s go over the solutions that are most likely to resolve this issue, starting with some important basics and a few Alexa settings tricks to try. Check your power : Is your Echo plugged in? Did it get turned off by accident? Try unplugging, waiting for about 10 seconds, then plugging it back in.

  1. This type of basic reboot can also fix other problems that may have cropped up, like unexpected bugs.
  2. Wait for a little bit : Sometimes the problem is only a temporary pause.
  3. Alexa could be getting ready to give you a notification or alert.
  4. The song could have a silent section at the beginning or end.
  5. Or your streaming service may be gearing up to take an ad break.

Check your Wi-Fi connection : Is your Wi-Fi on? Is your router working? If these have unexpectedly failed, reboot your router to help fix the issue. If someone recently changed the Wi-Fi password or settings, then Alexa will need to be updated with the new information to get online again.

If you recently moved your Echo, it may be too far from your Wi-Fi range now, leading to dropped connections. And, of course, sometimes internet services simply go down due to infrastructure problems. Look up your music service : Speaking of services going down, it’s a good idea to check that the streaming app you are using is still online.

You can go to sites like Downdetector and look up services like Spotify, Apple Music, Tidal, and other options to see if they are currently down or not. If you haven’t connected your music account to Alexa yet or have switched to a different music service, then you’ll need to go into the Alexa app and add the appropriate music login,

  1. If your subscription to the music service has unexpectedly ended, you’ll need to renew it.
  2. If you changed the password for your subscription, then you’ll need to update that password in Alexa, too.
  3. Take Alexa out of Loop mode : If the same song keeps playing over and over, or Alexa will only play one song and then stop, the voice assistant could have gone a little loopy.

Try saying, “Alexa, turn Loop mode off.” If this doesn’t work, you can also try saying something like, “Alexa stop playing music.” Then wait a minute and try playing songs again to see if Alexa has got the message. Check if Alexa is updating or needs to be updated : If Alexa is suddenly refusing to play, it could be installing an update.

This is usually accompanied by a glimmering blue ring on the Echo device until the update is complete. On the other hand, if Alexa is acting buggy, it’s a good idea to head into the app, look at your Devices and choose your Echo so you can Check for Software Updates, You may also want to visit the app store on your mobile device and check if the Alexa app needs an update.

Make sure Alexa knows what you’re talking about : If your music account is linked and you’re giving clear commands like, “Alexa, play Taylor Swift,” then Alexa should know what you mean. However, there are a few potential issues. First, make sure that you are logged into Alexa using your Amazon account.

  • Otherwise, Alexa may not be able to access your music.
  • Second, if you recently switched devices, like upgrading to a new Echo or adding another Echo, Alexa may have some trouble knowing which device you want to use.
  • Make sure that your Echos are clearly named and that any old Echos are permanently disconnected from Alexa,

Do you have a house-wide adblocker? : Sometimes devices like routers can provide adblocking services for your entire Wi-Fi network. But that may not play well with Alexa and your streaming service. Turn off any Wi-Fi adblockers or similar settings and see if you can listen to music without any problems.