How To Play Sirius On Alexa?

How To Play Sirius On Alexa
What to Know –

  • In the Alexa app, navigate to Options > Settings > Music,
  • Select and enable the SiriusXM Alexa Skill,
  • Sign in to your SiriusXM account, and you’re ready to start listening.

This article explains how you can use SiriusXM on Alexa devices like the Amazon Echo. SiriusXM is not a free service, and you will have to have an account (with a subscription) to actually use it on Alexa.

Can I play my Sirius radio on Alexa?

The quick and simple fix – Alexa voice assistant manage Amazon Echos, and one of Alexa’s chief advantages is the multitude of skills it has to enable specific services or abilities. One of those skills is SiriusXm, which you can find right here, So, using SiriusXM with your Echo is as simple as enabling that skill for Alexa on the Alexa app via the Skills & Games section.

Why won t Alexa play my SiriusXM?

Account Payments Setup SiriusXM App & Other Devices Vehicle Radios & Equipment Trials & Subscriptions SiriusXM Programming SiriusXM Music for Business I’m having trouble listening to SiriusXM on my Amazon Alexa device. What should I do? I’m having trouble listening to SiriusXM on my Amazon Alexa device. What should I do? An active, qualifying subscription is required. See below for resolutions to some issues you may experience while streaming SiriusXM with your Amazon Alexa.

  1. Disable the SiriusXM skill in the Alexa mobile app.
  2. Have your SiriusXM streaming username and password ready.
  3. Enter your SiriusXM login information to link your streaming account with Alexa.
  4. Enable the SiriusXM skill from the Alexa mobile app.
  5. Continue listening by telling Alexa to play your favorite SiriusXM channels, shows on demand, or Pandora Powered Stations “on SiriusXM”.

Can’t link accounts or seeing a white screen after linking: A qualifying streaming subscription is required. Remember that logins are CaSe SeNsItIvE and ensure you’ve typed in the correct login without extra spaces. Using the desktop site may help with inputting your information. If that’s not an option, reinstalling the Alexa app (or upgrading, if you have an old version) may fix the issue.

I have linked my account and Alexa still tells me to link my account, or I have enabled the skill and Alexa tells me the skill is not enabled: You may be using an Echo device that supports household profiles and may not have linked SiriusXM to the primary account on the device. If you do have household profiles enabled, make sure to switch to the profile that you used to log into SiriusXM. If you are not using household profiles, please contact Amazon customer service,

Playback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. The most recent device to be logged in will be the one that is able to play SiriusXM online. Your username and password can be used on more than one device – but only on one device at a time.

You reset your SiriusXM Streaming username or password via the Online Account Center or from within the app or Web Player: You’ll need to (1) Go to the SiriusXM skill in the Alexa app. (2) Disable the SiriusXM Alexa skill. (3) Re-enable the skill. (4) Enter in the current SiriusXM streaming login credentials.

Please note that you will need to repeat this process each time you update your username and/or password.

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Why is SiriusXM not playing?

Shop SiriusXM – Save more with exclusive offers on radios for your home and car. SiriusXM radios have been designed to provide you with trouble-free performance without the need for servicing. If your radio does not appear to be functioning properly, please try these helpful troubleshooting tips.

No Signal or Acquiring Signal Make sure the SiriusXM antenna is mounted on the outside of the vehicle and that there are no obstructions blocking its view. If you are parked in an underground garage, you should receive a signal after leaving the garage.
Antenna or Antenna Not Detected Make sure the SiriusXM antenna cable is firmly and securely plugged into the cradle. Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message.
Off Air The channel you’ve selected is not currently broadcasting. Tune to another channel.
Loading Your SiriusXM radio is acquiring audio or program information from the satellite. This message usually goes away in a few seconds.
Updating SiriusXM is updating your Radio with the latest encryption code. Wait until the update is complete. This message may also display when you are trying to tune to a channel that is unavailable or blocked.
No program information, such as artist name or song title, exists.


No audio when listening through an FM radio Check to make sure your XM radio and your car radio are tuned to the same FM frequency. No Audio using Aux Cable Make sure all of the cables between your SiriusXM radio and your stereo system are connected firmly and securely. Make sure the FM mode in the SiriusXM Radio is turned Off. Make sure host radio is on auxiliary input mode. Audio fades or has static when listening Check to make sure all cables are connected firmly and securely. If the problem persists, it may be interference from another FM channel. Refer to the “Find an FM Frequency” section in your SiriusXM radio’s user guide. Find the best FM channel for your area here:, Audio sounds too soft Raise or lower the FM audio level until the sound quality improves. Refer to the “Setting the Line Out Level” section in your SiriusXM radio’s user guide. XM Instant Traffic and Weather channels sound different from other XM channels These channels use a different audio technology than the other XM channels so they often sound different than other XM channels. No song title or artist name is displayed The information may not be available or updates may be in progress. Your SiriusXM radio turns off unexpectedly If your radio has a sleep timer, and it is set, your SiriusXM radio will turn off after the selected length of time. Turn off the Sleep Timer feature.

Shop SiriusXM – Save more with exclusive offers on radios for your home and car.

Why is my Sirius streaming not working?

SiriusXM Keeps Crashing: iOS – Restarting your device can resolve many issues, so always give that a try first. You should also check your internet connection; make sure you have an active WiFi connection or that SiriusXM has permission to run on mobile data if no WiFi is available.

If the service is experiencing any outages, that will also interfere with your experience. Fortunately, other SiriusXM users will be talking about it, so if there’s a service-wide outage, you’ll typically be able to tell immediately with a quick search. When you’ve restarted the app, don’t notice any improvement, and already know it’s not an outage, the next step should be clearing the app’s cache.

To clear SiriusXM’s cache on iOS:

Tap the Settings app and look for SiriusXM in the list. Tap SiriusXM and look for Clear Cache. Tap the toggle to clear the cache.

Signing back in after clearing the app’s cache should solve any issues not fixed with a restart. If you’ve tried everything else here and SiriusXM keeps crashing, delete the app and give it a fresh install. To uninstall SiriusXM on iOS:

Tap and hold the SiriusXM icon. Select Delete and confirm you want to remove it. Open the App Store and search SiriusXM, Tap Install.

Open the app, sign back in, and ensure everything works correctly. If SiriusXM keeps crashing after a fresh install, your device may have a compatibility issue. You’ll have to wait for SiriusXM to roll out an update, but app developers typically fix compatibility and crashing problems as quickly as possible. However, sometimes devices are old enough that an app stops working correctly.

Why is SiriusXM not connecting?

If you’re not receiving a signal, or missing channels, refreshing your radio may resolve the issue. You can request the activation signal online, or call 855-MY REFRESH (697-3373). Be sure to have your Radio ID handy. Here’s a helpful video you can watch to learn more.

Is there a class action lawsuit against SiriusXM?

April 9th, 2021 Loewenthal (the “Plaintiff”) vs Sirius XM Radio et al (the “Defendants”) Ontario Superior Court of Justice (Court File No. CV-20- 00648610-00CP) The APA received several inquiries about the settlement in this case, which sees the lion`s share going to attorney`s fees and nothing to Sirius XM subscribers. Here`s some information that provides a more complete picture than what`s in the notice from Sirius XM. Backgrounder on the SiriusXM class action settlement The concern was that Sirius XM was engaged in the collection, storage and use of customer data and Personal/Private Information without obtaining adequate consent as required under the Personal Information Protection and Electronic Documents Act (PIPEDA) and privacy law in Canada. Class members were customers who purchased, leased, or repaired a new or used vehicle and were automatically enrolled in a free monthly trial for SiriusXM. The customer data is accessed or gathered by Sirius XM when the car leaves the lot. It can happen without their knowledge and/or without their informed consent, whether they want the trial or not. Sirius XM stated in its privacy policy that it may keep this data “indefinitely” and may share it with third parties. Sirius XM maintains that solicitations for subscriptions and renewals fall within the auto dealership and/or auto manufacturer agreement that Sirius XM negotiates with the automakers and requires franchised dealerships to follow. After obtaining partial information from Sirius XM, the plaintiff`s lawyers were unable to determine if any privacy breaches had occurred based on the information they received. SiriusXM offered to settle the action and make a goodwill contribution toward the study of privacy issues related to auto sales. The alternative was to try to obtain certification of the action and litigate with the risk of a hefty cost award against the plaintiff if the action failed. In Ontario, the successful side in a class action can ask for a substantial cost award from the opposing party.
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The four law firms that planned to litigate the case in British Columbia and Ontario decided to d rop it because they couldn`t prove a breach that would open the door to damages. In exchange, SiriusXM agreed to cover their fees and costs, and make a goodwill contribution to promote privacy issues relating to the sale of automobiles. (Often settlements like this also prompt defending companies to tighten up their internal processes, but that is outside the agreement.) The judge assigned to the case must now decide whether to approve the settlement and fees request; a hearing is scheduled for June 2021. The plaintiff, Mr. Lowenthal, chose to settle the action as the information that Sirius XM provided in relation to his identity was mostly in the public domain, including his name, email address, and satellite radio ID and number. Sirius XM did not explain how they got his data and personal information, how it was used, nor with whom it was shared, if anyone. If you have additional information that you believe points to an actionable privacy breach by Sirius XM, the APA needs to hear from you. Write to us at [email protected], The APA believes that if sufficient new evidence comes to light, the better venue might be a complaint to one of the provincial privacy commissioners or the federal Privacy Commissioner. The APA is not aware of any data hacking in Canada or instance of Sirius XM selling subscriber information to third parties without the customer`s consent. The award to APA The APA was not a party to the lawsuit. As it was being settled, an attorney for the plaintiffs contacted us to see if the Association could prepare guidance on privacy issues in the retail sale of automobiles in exchange for a contribution of $50,000 from the award. The APA was told that NO return of money to subscribers was being considered because SiriusXM did not agree they had done anything wrong when offering vehicle owners access to their programming, and certainly not anything that would result in an award for damages. Awards of this nature are occasionally made to the APA to support our public interest work when compensating a group of members directly is too small or impractical. It`s called a cy pres distribution to benefit class members generally instead of a direct payment. It has never been controversial with class members before. After the deal became public, the APA learned that class members included over two million current and former SiriusXM subscribers in Canada. That would have worked out to compensation under 25 cents per customer had the defendants agreed to distribute it that way. APA has a contingent plan to work with a professor active in the field of automotive law to prepare guidance for an upper year college course. The award will depend on Justice Akbarali`s OK of the settlement in June; he could reduce it or direct some of it toward a different non-consumer cause. Questions from consumers Who is your lawyer? APA has several lawyers, mostly working on class actions representing consumers in cases where the APA is a plaintiff. Lawyers are currently working on cases against Nissan (CVT transmissions), Kia (bad engines), Ultramar and Couche Tard (gasoline price fixing), and two Canadian banks for marking up lien registration fees. APA has two lawyers, on retainer, who are available to answer legal questions from members with auto problems. None of these lawyers had any involvement with the Sirius XM class action. Do you currently have any contracts or receive remuneration from any Hotz, Hotz law firm member or Sirius XM? No, apart from the amount pending in the settlement. Class members are right to have questions when a settlement is empty for them. From APA’s understanding of it, the action was discontinued because the lawyers believed their case was too weak to get certified and that if they lost, the firms could be subject to a hefty six-figure cost award against them. If you have personal knowledge of a data breach involving Sirius XM, APA welcomes receiving the information. What is your connection to the Hotz and Associates law firm? APA has no formal connection with Hotz and Associates or any of the other law firms working on this case. The APA’s Director George Iny had several phone calls with the senior partner of Hotz and Associates, Glyn Hotz, about the Sirius XM class action. The APA shared its information on how the satellite radio subscription works with the law firms working on the case. Providing guidance is a service the APA extends to consumers, lawyers, and regulators on an almost daily basis, often at no charge, sometimes for the cost of a membership in the Association. In this case the guidance was provided at no charge, on a pro bono basis. What expertise do you have in online privacy breaches? The APA is not an expert in online privacy. The APA is an expert on auto retailing. We shared our information about the contractual relationships between the automakers, their franchised dealers, Sirius XM, and the Data Management Systems dealers use. What is the name of the person who was involved in securing $50,000 dollars of class-action settlement money from Sirius XM Canada through Lawyer Hotz? Nobody at the APA. We learned from lawyer Glyn Hotz that he or one of the other lawyers negotiated a contribution from Sirius XM. After the firms realised that they did not have the necessary evidence to carry the case forward they asked for a contribution to provide guidance to consumers on privacy matters. APA was told there was zero chance of any payment going to customers as Sirius XM does not agree that it misused customer data, nor that there was any liability for a breach. APA was happy to receive the award, which isn’t all that exceptional. In large auto-related class actions, it is sometimes impractical to refund customers individually, and there are very few public interest groups in Canada working exclusively in the auto space. For a company with a big subscriber list like Sirius XM, $50,000 works out to a refund of 25 cents or less per former and current subscriber. For this settlement, the APA was told that even 25 cents per customer wasn’t in the cards as Sirius XM denied it did anything wrong. << BACK TO NEWS

Is Sirius radio losing customers?

SiriusXM Adds 138,000 Subscribers, Pandora Subs Drop Audio entertainment giant SiriusXM, the home of, said Tuesday that it added 187,000 self-pay subscribers in its satellite radio unit in the third quarter, while paid promotional subscribers decreased by 49,000.

  • In the year-ago period, it had added 616,000 self-pay customers and lost 828,000 paid promotional users.
  • The total gain of 138,000 subscribers in the latest period compared with a loss of 212,000 in the year-ago period.
  • Sirius said its self-pay subscriber base stood at 32.2 million as of the end of September, with its total users reaching 34.2 million.

At its Pandora streaming business, the company lost 52,000 net self-pay subscribers in the third quarter, compared with a year-ago loss of 59,000. The company ended September with around 6.29 million total self-pay customers at Pandora. Quarterly advertising revenue in the so-called Pandora and Off-Platform segment climbed 1 percent to $407 million, with the company’s podcasting and off-platform businesses generating $123 million, an increase of 37 percent over the year-ago period.

Is SiriusXM streaming free with subscription?

Listen to SiriusXM at home on tons of connected devices you already own— it’s free and included in your trial subscription. With the SXM you can play SiriusXM on home devices you already own—all with the same SiriusXM login!

Where do you find your radio ID for Sirius?

Aston Martin Press the MENU button on your radio and select the Sirius menu. Go to Advanced settings and the Radio ID will display. Ferrari Select the SAT mode on your radio and press the MENU button. Select the Settings option on the screen and the audio Radio ID will display (as well as traffic and video Radio IDs).

  • Land Rover On the touch-screen select Settings.
  • Then select SAT options and then select SAT info.
  • The Radio ID will display along with the Call Center phone number.
  • Maybach Select the Audio option on your radio and then select SatRadio.
  • From the submenu select Service and the Radio ID will display.
  • Mercedes-Benz Select Audio and then select SatRadio.

From the submenu select Service and the Call Center phone number and Radio ID will display. Mini Cooper Rotate the right hand rotary button and select any channel that has not been activated. Once the channel is selected, the Radio ID will display. Mitsubishi Press the SAT button on your radio and the Radio ID will display.

What happened to my SiriusXM?

What happened to all my channels? I’m only getting Preview Channel now. – This could be due to a couple of reasons:

Your subscription may no longer be active. Log in to the Online Account Center to check the status of your account, view and pay your bill, and manage or reactivate your subscription. You can also compare different plans at, If you are missing channels or have recently subscribed, you may need to request a refresh signal, Be sure to have your Radio ID handy.

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