How To Connect Ecobee To Alexa?

How To Connect Ecobee To Alexa
Linking Alexa to your Smart Thermostat Enhanced, ecobee3 lite, or ecobee3

Open the Alexa app and tap More in the bottom-right corner.
Tap Skills & Games.
Tap the Magnifying glass in the top-right corner.
Input ‘ecobee’ to search for the ecobee skill.
Select ecobee from the list of skills.
Tap Enable to enable the skill.

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Can Alexa control my ecobee?

With Amazon Alexa Voice Service, you can control your ecobee devices with your voice using any Alexa-enabled device, including ecobee devices with Alexa Built-in, Amazon Echo, and Amazon Echo Dot, among others.

Which is better with Alexa ecobee or nest?

Ecobee or Nest? – A couple of defining features separate the Ecobee Smart Thermostat Enhanced and the Nest Thermostat. The Enhanced has a built-in sensor to track occupancy, as well as the option to buy separate remote temperature and occupancy sensors.

It also works with Siri voice commands. The Nest Thermostat, on the other hand, is a bit more basic. It doesn’t have a built-in sensor – or the option to expand its occupancy – and temperature-sensing range with a remote sensor (those sensor options are only available with the Nest Learning Thermostat and the Nest Thermostat E ).

If you want those occupancy-sensing features and the ability to adjust your thermostat with a Siri voice command, the Ecobee model makes more sense. However, if you want a more pared-down thermostat with some smart features but no Siri or remote sensor compatibility, Nest’s Thermostat is more than enough. Now playing: Watch this: Easy Ways to Lower Your Utility Bills and Save Money 8:13

Is ecobee always listening?

An easy-to-use smart thermostat – If you don’t want to talk to your thermostat—or you don’t want it listening—you can easily turn its microphone off. Every Ecobee model we’ve dealt with has been easy to install and easier to use, and this fifth-generation model is no different.

The company does suggest you take a quick compatibility test to make sure your HVAC system is compatible (you’ll find that ), but all Ecobee thermostats are generally compatible with a wide range of central HVAC systems, including heat pumps, two-stage set-ups, and other common configurations. A power extender kit (PEK) for systems without a C-wire is included in the box.

One other minor inclusion we appreciated was the surprisingly detailed paper manual covering the entire physical installation process—we much prefer printed documentation over relying on just the mobile app for instructions. Once you’ve wired it up, powered it on, and the new Ecobee has confirmed your HVAC setup, you need only inform the thermostat of your preferred temperature comfort ranges for when you’re at home, away, and sleeping.

It will then establish a basic schedule that will automatically adjust as it learns both your daily activity and any tweaks you make while using the app, via Alexa commands, or by operating the thermostat itself.
An onboard motion sensor and any remote sensors you deploy in other rooms (the kit comes with two) helps the thermostat determine which rooms are occupied.

Geofencing is also supported, so you can program the thermostat to automatically adjust target temperatures to avoid needlessly heating or cooling your home while you’re not in it.

Where is the ecobee 4 digit code?

Obtaining the Registration Code Tap the three horizontal bars on the bottom left corner of the ecobee screen to open the Main Menu. After completing these steps, the code will then be displayed on the thermostat’s screen. Write this code down. NOTE: Registration codes are valid for about one hour before they expire.

Why wont my ecobee connect?

Try power-cycling the ecobee and the router by unplugging the router and removing the ecobee from the wall.2.) Leave both the router and the ecobee off for about two minutes, then plug the router back in first.

How do I put my ecobee thermostat into pairing mode?

1) Gently pull the plastic tab on the back of the sensor.2) Look for a message on your ecobee’s screen. The 4-digit ID should match the 4-digit code on the back of your sensor. Tap Pair now to confirm pairing.

Does ecobee have a monthly fee?

$5/month on Standard Plan and $10/month on Complete Plan after free trial.

Can ecobee be hacked?

SRP wants you to have a smart thermostat. Here are the risks. One of Arizona’s largest utilities is encouraging customers to purchase smart thermostats that researchers say are vulnerable to hackers. The Salt River Project, which supplies water and power to more than 1 million people, is offering rebates and a bill credit to customers who buy these devices to control energy use.

But and have raised red flags over the products.
An SRP spokesman said the utility offers rebates on a variety of devices, but that the thermostats available in the marketplace on SRP’s website are managed by a third party.
SRP has not been in communication with these companies about the recently publicized cyber security concerns,” spokesman Jeff Lane told the Arizona Mirror,

Smart thermostats have become popular with consumers and utilities alike as they can by regulating power usage during peak hours or when you’re not home. They do this by learning your habits and helping you find ways to reduce your energy consumption.

However, they often carry a hefty price tag. “Our intention is to help our customers save energy and money through special discounts and rebates on more than 200 energy-efficient and water-saving products,” Lane said. The thermostats get the “smart” moniker because they are able to connect to the internet and other devices.

These type of devices are often referred to as Internet of Things or IoT devices.

The two main smart thermostats sold on SRP’s website with known vulnerabilities are the Nest,, and the EcoBee.
“he complexity of the infrastructure in the Nest Thermostat provides a breeding ground for security vulnerabilities similar to those found in other computer systems,” according to researchers at the,
These researchers found that when they were able to hack a Nest thermostat it could be used to “act as a beachhead to attack other nodes within the local network.”
One of the devices that could be within that network is a smart meter, like those used by SRP and other utilities.

SRP dismissed concerns that the devices could infiltrate or harm smart meters, stating that the thermostats use WiFi which the meters would not communicate with. However,, And r in Virginia had findings similar to those in Florida.

“merging platforms may fail to provide even bare-minimum security by allowing apps to arbitrarily add/remove other apps from the user’s smart home,” according to their study.
, Nest denied reports of security breaches and blamed unnamed third parties.
Nest did not respond to the Arizona Mirror’s request for comment.
EcoBee has not made a public statement on security issues discovered by researchers and also did not respond to a request for comment.
What did the researchers find?
Smart devices have been an easy target of security researchers and hackers alike.
Doorbells and even have been found to be easily manipulated because of lax security measures or loopholes.

In December, a San Francisco TV station reported threatening to kidnap their child. In January, another couple in California told the San Jose Mercury News that their Nest camera began, In both cases, Nest blamed data breaches on other sites. Thermostats are a fairly new target.

In January, a family in Illinois who had outfitted their entire house with a variety of Nest devices found their home under siege. A deep voice came over their speakers and their, The homeowner told reporters that he was unaware of additional security measures he could have taken such as two-factor authentication.

Two-factor authentication requires that you confirm a log-in either by phone, text or by an alternate email.

The homeowner told local media that it became a “blame game” with Google and Nest blaming him and washing their hands of the situation.
All of this has led many researchers to look into the vulnerability of these types of products, particularly Nest.
“A Nest Thermostat, as demonstrated, may easily be compromised during transport, deployment, or by an attacker having access to it on a non-secure location,” Florida researchers said in a 2018 paper that demonstrated how they were able to hack into a Nest thermostat and gain control of its systems.
“Suddenly, what was once a learning thermostat has been transformed into a spy that can not only report on the routines of the inhabitants of a certain home or office, but also on their cyber activities and provide a backdoor to their local network which could go unnoticed,”,
Users of, another device sold by SRP,,
The issues with lax security extends beyond the thermostats SRP is offering rebates on.
One of the main programs used by the majority of smart meters has been found by researchers on multiple occasions to be so insecure that with a $30 purchase and some technical knowhow, you can see not only your water or electricity consumption but that of others.
“Ironically, the hardest part wasn’t snooping on everyone’s power and water usage patterns in the neighborhood, it was trying to figure out which meter was his,” says in regards to a hacker who was curious about the smart meters in his area.

: SRP wants you to have a smart thermostat. Here are the risks.

Is ecobee owned by Amazon?

Toronto-based smart home thermostat startup Ecobee is being acquired by Generac Holdings for $770 million, the companies announced Monday. The acquisition is expected to close in the fourth quarter. Ecobee CEO and founder Stuart Lombard told The Verge that he will stay on as CEO, and the company will operate as a subsidiary of Generac.

It has no plans to move out of its Toronto office and has plans to “significantly” grow the office later this year, Lombard said.
Ecobee was founded in 2007 and has expanded from the smart thermostats it’s known for, adding a voice-controlled home security camera that doubles as a home security system to its lineup.

Generac, based in Waukesha, Wisconsin, was founded in 1959 and makes backup residential and commercial power generators — the New York Times recently estimated Generac accounted for 75 percent of home generator sales in the US. Last month, the company opened a new plant in Trenton, South Carolina.

Ecobee has competition in the smart thermostat space from established brands like Google and Amazon But Ecobee hasn’t released a new thermostat since 2019 and has lots of competitors in the smart thermostat space.
They include established brands such as Google’s Nest and Honeywell (owned by Resideo) that are now undercutting it in price and newcomer behemoths like Amazon that just announced a $60 smart thermostat,

Ecobee’s advantage has long been flexibility with various smart home platforms, but it hasn’t had the resources available to its larger competitors. Last year, it postponed plans for a smart lighting line and laid off 10 percent of its staff, Generac, meanwhile, has bought several smaller companies over the past year and a half, acquiring Pika Energy, Enbala Power Technologies, and Neurio Technologies and combining them into an energy storage division.

Can I run ecobee without Internet?

The short answer is yes. Even without a Wi-Fi connection, your ecobee will still function as a traditional thermostat ; it will engage your equipment as needed and maintain your comfort set points.

Can ecobee record conversations?

Privacy Policy & Terms of Use Page Keeping your data safe. How To Connect Ecobee To Alexa At ecobee, we want to transform lives. But to do so, we need to have your trust. You have invited us into your home, and we promise to keep earning your trust year after year. You have the right to have a copy of your Personal Information and Device Data at any time, and to be forgotten if you so choose. If you would like to get a copy of your ecobee data,, If you would like to delete your data, please visit Profile settings in your ecobee mobile app. We look after your data like we would our own. This extends through its entire lifecycle. Personal Information is only sent or stored on third-party systems when they abide by these principles. If we don’t have your data, we can’t lose it or mishandle it. That’s why we will only collect what is needed to deliver our services. We have strict policies and technical measures to prevent unauthorized employee access to your data (including sound and video recordings).

And when your data is no longer needed for a particular purpose, we will delete it. We believe your home is your refuge and that we, through our devices, are privileged to be welcome guests in it. As a guest in your home, we must honor your right to privacy. That’s why we will never sell your personal information or device data to a third party.

Privacy Policy Terms of Use We will always offer you transparency and choice. This Privacy Policy is intended to describe how your Personal Information and Device Data is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy, and that we fully share this information with you.

Please note that by visiting and using ecobee.com, the ecobee mobile app or ecobee Devices or online service operated by ecobee, you are accepting the practices described in this Privacy Policy. ecobee collects Personal Information and Device Data in order to provide, customize and improve our services.

Specifically, ecobee collects Personal Information and Device data as follows: Every computer connected to the Internet is provided with a domain name (e.g. someispname.net) and an IP Address (e.g.192.164.13.145). When a visitor requests a page from the ecobee website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server.

The IP Address of the Site that may have Referred you Your IP Address The Web Page that you may have linked to us from, if any The Product Identifier for Version and Make of Browser (e.g. Internet Explorer®) The Operating System platform that you may be running (e.g. Macintosh® or Windows®) Search Words or Terms that are passed from a Search Engine (e.g. Google® or Yahoo!®) Information readily available and stored in your Adobe® Flash ‘System.Capabilities’ Object.

There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardized by virtually every Web Server on the Internet today. The purpose for this information is actually two-fold. One, ecobee has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analyzing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet. Cookies are small pieces of data that are transferred to your computer’s hard drive through your Web browser from our Web Server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The ecobee website utilizes cookies only as a means of providing personalization features to our visitors. For example, we utilize cookies to manage your login to your personalized web portal once you have registered your ecobee Device. In addition, ecobee may use cookies to assist users in completing an incomplete purchase for items left in their shopping cart. You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended. Our Site may contain links to other websites operated by third parties such as media sites and app stores and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third-party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third-party website. In addition, we permit third-party partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our Site. This cookie information may be used to generate custom and lookalike audiences and similar marketing outreaches. Our Site does not knowingly collect or store any Personal Information about children under the age of 13. If you purchase something, such as an ecobee Device or Device accessory direct from ecobee, we need to obtain the appropriate information in order to complete the purchase transaction. Depending upon the method of payment that you select and your location, the required information may vary. However, generally speaking we will need: Your Name Billing Address (for Credit Card Orders) Shipping Address E-Mail Address Phone Number Credit Card Number (for Credit Card Orders) Expiration Date (for Credit Card Orders) CCV2 Code (for Credit Card Orders) This information will be shared with our online shopping cart provider and payment processor. We use shopping cart features that safeguard this information by using industry standard SSL (Secure Sockets Layer) encrypted servers. SSL encodes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. Your credit card data (which is never seen or recorded by ecobee) will be deleted by the cart provider and payment processor in 30 days. By providing your e-mail address as part of the online shopping process, you agree to receive e-mail communications related to your incomplete or completed purchase of ecobee Devices. In addition, by completing your purchase, you agree to receive e-mails from ecobee relating to utility energy programs, third party rebates relating to your purchase and other energy-saving opportunities available in your area (“promotional e-mails”). You may opt out from receiving promotional e-mails in the future by selecting the “Unsubscribe” option at the bottom of every promotional e-mail. If you purchase your Device as part of an utility-sponsored electricity usage or Demand Response program (“Utility Program”), your name, address, contact details and other information relating to your purchase may be forwarded to your utility provider or its third party designate (collectively, “program implementers”) in order verify your eligibility in the Utility Program, installation details and for any potential rebates or other participation rewards. If you select an installation option as part of your purchase (available in certain areas only), your name, address and contact details may be forwarded to ecobee’s installation partner to facilitate the installation of your purchased Device(s). If you register your Device (e.g., an ecobee SmartThermostat, SmartCamera or Smartswitch) with ecobee.com and create an ecobee account, you will be required to provide an e-mail address to associate with your ecobee account (“ecobee Account Data”). When you have registered your Device and created an ecobee account, you will be able to remotely view and control your Device from anywhere on the internet via a mobile application or our web portal. Your ecobee Device will collect environmental data such as temperature and humidity as well as operational data such as temperature set points from your HVAC equipment. Some Device models may include additional types of data such motion sensing (i.e., “occupancy sensing”). Depending on your Device model, your Device may also collect data from remote sensors in addition to the Device itself. Using machine learning with both on-device and remote processing, environmental, operational HVAC and occupancy sensing data and is used to optimize the heating and cooling algorithms on your Device to minimize energy usage when you are home or away. Collectively, this is known as Device Data. For ecobee Smart Security users, occupancy-sensing data can be used to arm or disarm your home monitoring solution. To enable these remote functions, your Device needs to transmit Device Data to the web portal. These transmissions are fully encrypted. The Device Data will be stored by the web portal to provide you with historical reports. When you install your ecobee Device, you’ll be asked for Personal Information like your name, home address, postal/ZIP code as well home details (like house age, number of floors, etc.), which is considered ecobee Account Data. We use both Device Data and ecobee Account Data to make more intelligent decisions about how to manage your heating and cooling, and to reduce your energy bills. We may also anonymously aggregate your Device Data with Device Data from other homes in order to create reports, benchmarks and allow you (and others) to compare energy usage, on an anonymous basis, with similar homes. ecobee may also send you information and reports regarding your Device’s operations, software updates, energy-savings opportunities or promotions directly onscreen in the web portal, or via email. By registering your Device, you agree to receive e-mails from ecobee relating to software updates for your Device, mobile apps and web portal, as well as status updates for web portal service. You can opt out of receiving these update emails via the “Unsubscribe” link at the bottom of every update e-mail. You also agree to receive e-mailed HVAC alerts and reminders, and to provide a contact email for customer support. You can disable e-mailed HVAC alerts and reminders using the ecobee web portal. From time to time, ecobee may send you energy savings advice, as well as marketing materials related to ecobee and related third-party product offerings. You can opt out of receiving these update emails via the “Unsubscribe” link at the bottom of every update e-mail. Ecobee will not give your e-mail address to a third-party without your consent. You can delete your ecobee account and associated ecobee Account Data, as well as Device Data by deregistering your Device(s) using the web portal or directly on the Device. If you register for one of our online communities or mailing lists, we may use your e-mail address to send you updates such as announcements, news and new products or services. You have the option of ‘Unsubscribing’ from our online Community or Mailing List at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of the ecobee staff, you will be required to provide specific information that will be routed to the appropriate contact within ecobee. We maintain a strict ‘No Spam or UCE’ policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent. eco+ works by monitoring your energy use, the usage rate structure of your utility provider and any Demand Response programs and Demand Response events that your Utility or its third party partners and implementors of such programs may issue (individually or collectively, “Utility”). In order to operate and make eco+ available, ecobee collects, and may disclose, certain information from you with and from your Utility. ecobee Account Data and Device Data collected or shared by ecobee with your Utility (including its program implementors) or, to the extent required by law, the relevant Regulatory body, may include: your Name, your Address, Housing characteristics, your utility account number (if provided by you), your thermostat serial number, your thermostat data and your HVAC usage data. Personal Information collected or shared by your Utility with ecobee may include: your Name, your Address, your Utility account number, Utility account information, your utility meter ID, and utility meter data (collectively, “shared data”). Subject to any applicable statutes, regulations or regulatory decisions or policies, shared data may be used for the purposes of assessing your eligibility to participate in Utility Programs, verification of your participation in Utility Programs, making intelligent decisions relating to energy production and conservation, providing Demand Response and Energy Measurement and verification services to a Utility or its governing regulatory body. ecobee may also use the shared data to improve its services, including eco+. If you agree to participate in an ecobee eco+ or utility-sponsored electricity management, usage or Demand Response program (“Utility Program”), ecobee, your Utility as well as any utility system operators (collectively, “program implementers”) may share account information to the extent necessary to validate your eligibility and participation in the Utility Program. In order to implement the Utility program, the program implementors may need to associate your accounts held between the different program partners. The program implementors may also use your ecobee Account Data, Device Data and electricity use in order to make intelligent decisions relating to electricity production and conservation, and to provide Demand Response and Energy Measurement and Verification reports and services. Data contained in these EM&V reports and services may be shared with the appropriate utility system implementors and regulators as part of the Utility Program. ecobee may also use this data to improve its services, including the Utility Program. The program implementer(s) may also anonymously aggregate your data with data from other homes in order to create reports, benchmarks and allow you (and others) to compare energy usage, on an anonymous basis, with similar homes. Your Utility and program implementer will not sell, rent, or otherwise give your ecobee Account Data or Device Data to a third-party for purposes unrelated to the Utility Program, without your consent. The contractor that installs your Device may link their business contact information with your Device. This information, if entered, will appear with the Alerts and Reminders that are generated by the Device and can be found in the Settings-> About function on the Device or in the Settings-> About panel in your ecobee web portal. From time to time, the contractor may send maintenance reminders and/or promotional offers that will appear in the web portal. This contractor-provided information will not appear directly on the Device screen or be sent to you by e-mail without your consent. The contractor will use this web portal information to service their accounts and will agree to a strict ‘No Spam, or UCE’ policy. ecobee provides technicians who install the ecobee Device with a contractor web portal. This contractor web portal allows the technicians to track and maintain the Devices that they have installed and may contain the following information: Device ID number, the status of the Device (online/offline), and certain ecobee Account Data, such as customer’s name, address, phone number and/or e-mail. The technician may also be able to view service notes relating to previous service calls, and the time of the next scheduled service call or service reminder. If your ecobee Device is a communicating Device, it may also forward operational and diagnostics information from compatible HVAC equipment (furnace, air conditioner, etc.) to the contractor web portal, if the communicating functionality is enabled. You can remove yourself from your technicians list of Devices by using the Settings->About panel in the ecobee web portal. ecobee Devices are capable of communicating and integrating with a growing number of third party devices, applications and services such as Apple HomeKit and IFTTT. If you enable integration with a third party service, you agree to share your ecobee Account Data and Device Data with that third party. Differing privacy policy terms may apply. If you agree to participate in ecobee’s Donate Your Data, you will be anonymously sharing your Device Data with ecobee’s research partners. Your Personal Information will not be shared. ecobee’s research partners will protect your data in accordance with this Privacy Agreement. For more information, see ecobee.com/donateyourdata. Certain ecobee Devices are Alexa Enabled Products, meaning they are capable of being voice-controlled using the Alexa Voice Service (AVS) provided by Amazon Digital Services LLC (“Amazon”). When AVS is enabled on your ecobee Device, your Device continuously listens for “wake words”. When the ecobee Device hears one of these wake words, it will initiate a brief audio recording and transmit that recorded message to Amazon for voice recognition processing. Use of AVS and third party services via AVS are governed by the Alexa Terms of Use (as provided on the Amazon.com website). Any information you provide to Amazon will be treated in accordance with the Amazon Privacy Notice (also available on the Amazon.com website), not the ecobee Privacy Policy. ecobee does not have direct access to, or retain any copies of, your recorded voice messages to AVS. When your Alexa-enabled ecobee Device is in Private mode, it is not listening for wake words, and no recorded messages are sent to Amazon. ecobee SmartCameras can stream and store recorded audio and video in the cloud. No one can see your video without your permission or a court order. Video is processed directly on your SmartCamera and recordings and snapshots are stored securely on the cloud for 14 days. All recordings and snapshots that are saved to the cloud are visible in the ecobee mobile app, so you know exactly what clips have been sent and saved. When you delete a video from the ecobee app it will also erase that video from the cloud. For ecobee Smart Security customers, your SmartCamera can also be used to help determine occupancy and when to enable or disable your home monitoring system. ecobee will only disclose your Personal Information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:

With your explicit consent: We may share Personal Information such as e-mail addresses when authorized by you. This can include promotional offers by our partners. on your behalf and you can change your mind at any time. With your explicit consent: We may share Personal Information as part of your registration and/or participation in eco+ or other Utility Program. To conform to the edicts of the law or comply with a legal process served on ecobee. Protect and defend the rights or property of ecobee, or visitors of ecobee. Identify persons who may be violating the law, the legal notice, or the rights of third parties. Cooperate with the investigations of purported unlawful activities. Cooperate with insurance investigations where you have made a claim. As part of business transitions: Upon the sale or transfer of the company and/or all or part of its assets, your Personal Information may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.

ecobee uses reasonable precautions to keep the information disclosed to us secure. ecobee reserves the right to transfer information in connection with the sale of all or part of ecobee capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

You have the right to request that ecobee discloses what Personal Information it collects, uses and discloses. For more information about the categories of information collected in the preceding twelve months, see, For more information about the Personal Information ecobee has collected about you, see, ecobee does not sell your Personal Information. You have the right to request the deletion of your Personal Information stored by ecobee. For more information on this right, see You have the right to opt-out of the sale your Personal Information by ecobee. Since we do not sell your Personal Information, you are deemed to have opted out. You have a right to have an authorized agent make a request under the CCPA. You have a right not to receive discriminatory treatment by ecobee for the exercise of the privacy rights conferred by the CCPA.

To request a printed copy of this disclosure from ecobee pursuant to Section 1798.83 of the California Civil Code, please contact us via e-mail at or write to us at:ecobeeAttn: California privacy rights25 Dockside Drive, Suite 600Toronto, ON M5A0B5For more information and to delete your account, visit Profile in your ecobee mobile app.

ecobee Inc. is the data controller for the data collected (including ecobee Device Data and ecobee Account Information) in connection with the use of ecobee Device services worldwide. Personal Information and Device Data is processed in either the United States or Canada for the purpose of providing, customizing and improving the functionality of the ecobee Devices and Services, as well as for any related support.

If you do not wish ecobee to have a copy of your Personal Information, you can request its removal by visiting Profile in your ecobee mobile app, where you can select “Delete my account”. Or you can request its removal by contacting ecobee Customer Service at 1.877.932.6233 or by submitting a request on our,

In order to protect your access to the ecobee Services and to guard against mischief or theft, ecobee may contact you to confirm your request and may request additional Personal Information solely for the purpose of authenticating the legitimacy of the request.

Following such a request, ecobee will delete all Personal Information that it is not required to retain for the purposes of regulatory, tax, insurance, litigation or other legal requirements.
Ecobee may also retain such data for the purposes of safety, security, fraud prevention and detection.
As your Personal Information may include your email address, any ecobee Account Data associated with this email address must also be deleted.

Due to the nature of Internet-connected devices, deletion of this ecobee Account Data will remove the ability to remotely control your ecobee Devices via the web or mobile app. Some of your ecobee Devices’ smart features may also be reduced or removed.

Ecobee Devices will continue to provide basic functionality (i.e., as a thermostat or light switch), but without remote access or smart features.
Remote access and smart functionality can be restored by creation of a new ecobee account, but all previously-collected Device Data and settings will have been permanently deleted.

The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes.

For more information about the collection, use and sale of your personal data and your rights, please use the below links.
Rakuten Advertising Privacy policy: Your rights: If you wish ecobee to provide a portable copy of your Personal Information, you can request a copy by contacting ecobee Customer Service at 1.877.932.6233 or by submitting a request on our,

In order to protect the privacy of your Personal Information and to guard against mischief or theft, ecobee may contact you and may request additional Personal Information solely for the purposes of authenticating the legitimacy of the request. While the Personal Information ecobee collect varies depending upon the nature of the ecobee Devices and Services provided or used.

As of Jan 1, 2020, ecobee has collected Personal Information in the following categories (as defined by the CCPA) within the previous 12 months: Identifiers (e.g., name, address, email, telephone number, online identifiers such as IP addresses and device IDs) Customer records and Commercial information (e.g., purchase history, account information, shipping and billing information, customer service records, etc.) Biometric information (gathered from your ecobee Devices) Internet or other electronic network activity information Geolocation data (with your permission sent via a mobile device) Audio, electronic, visual, thermal, olfactory, or similar information Inferences (created by your ecobee Device relating to your energy usage) This privacy policy may change from time to time.

Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Please send any notices or requests regarding this Privacy Policy by care of e-mail to: Copyright © 2008-2020, ecobee, Inc.

All Rights Reserved. ecobee and any marks and logos are Registered Trademarks of ecobee, Inc. All other trademarks listed are the property of their respective owners. Revision: July 28, 2020. ecobee inc. reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes.

You are therefore responsible for regularly reviewing these Conditions of Use and additional terms or notices posted on the ecobee inc. website. Your continued access of this website shall be deemed your conclusive acceptance of the modified agreement.

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Why does ecobee have a camera?

– The indoor security camera that gives you more insight into your home.

Receive alerts when motion is detected, or a smoke alarm goes off. (ecobee Smart Security required). See clearly 24/7 with 1080p image quality and night vision and watch as Smart Focus tracks the action across its 180° field of view. Respond how you want by talking through the camera, zooming in, or sounding the siren (ecobee Smart Security required). Know with certainty what happened when you weren’t home with 30-day video storage (ecobee Smart Security required).

Can I use ecobee without C wire?

If you’re lacking a C wire and have at least four wires at your thermostat to work with (refer to this article if you only have two wires), you’ll want to install the Power Extender Kit (PEK). The PEK gets installed at your furnace control board and is wired in with your existing thermostat wires to create a C.

Where is the 8 digit code on ecobee?

Your Apple HomeKit Code can be found on the back of your ecobee Switch+ wall plate and on the back of the Switch+ installation manual.

How do I know if I have an ecobee 3 or 4?

Design – One thing that users love about the Ecobee 3 is the attractive design. Very minimalistic and modern, the Ecobee 3 features a black finish and smooth edges. The thermostat really blends into your home beautifully. With the Ecobee 4, Ecobee elected not to change much at all about the physical design of their product.

This “don’t fix what isn’t broken” philosophy has paid off, as both products continue to receive praise for their stylish and attractive design. The only differences between the two is that the Ecobee 4 features a speaker on top of the thermostat, allowing Alexa to speak. In addition to this speaker, The Ecobee 3 is also slightly bigger than its predecessor—109 x 109 compared to 100 x 100—and slightly heavier.

Otherwise, the two thermostats are identical. With either product, you’ll be getting a stylish, modern thermostat that makes a nice addition to the appearance of any home. Ecobee4 Design

How do I reset my ecobee Alexa?

If you find yourself needing to reset your ecobee Switch+, simply follow these steps: Press and hold the main button for 5 seconds. Wait for the voice prompt to say ‘Reset to factory settings.’ Press the main button again.

Why does ecobee use a common C wire?

Also known as the common wire, the C wire enables the continuous flow of 24VAC power that ecobee thermostats need to operate.

Does ecobee work with Google or Alexa?

If you’re in the market for a smart thermostat, the Ecobee SmartThermostat with Voice Control and the Ecobee3 Lite Smart Thermostat are two solid options. These app-enabled thermostats offer intuitive technology so adjusting your home’s temperature is a breeze whether you’re at home or hundreds of miles away. Chris Monroe/CNET The $249 Ecobee SmartThermostat with Voice Control is the company’s most expensive smart thermostat. You can control it on your phone through the Ecobee app, but this model also has a built-in Amazon Alexa speaker. You can use Alexa voice commands to make phone calls, respond to texts and play your favorite music.

You can also use the integrated Alexa to control your Ecobee thermostat, any other Alexa-powered devices.
Ecobee’s SmartThermostat with Voice Control also plays well with other smart home ecosystems beyond Alexa.
It’s compatible with Apple HomeKit, Google Assistant, IFTTT and Samsung SmartThings.
This model works with Spotify and can pair with a Bluetooth speaker.

This thermostat has built-in temperature and occupancy sensors that automatically adjust your temperature based on whether you’re home or away. Your purchase also includes a remote sensor called a SmartSensor. You can place the sensor in any room of your home, where it can read the ambient temperature and detect occupancy. If you want a mix of savings and convenience, the Ecobee3 Lite might be the right fit for you. At $169, this thermostat is the most affordable offering from the company. The company gives you a variety of ways to monitor and make changes to your Ecobee3 Lite.

You can control your home’s temperature with a tap, either on the thermostat itself – or through the Ecobee app.
It also supports voice control and smart home integrations via Apple HomeKit, Amazon Alexa, Google Assistant, IFTTT, Samsung SmartThings and Android and iOS devices like the Apple Watch.
If you plan to go on vacation, you can activate vacation mode to maximize its energy efficiency.

The system can help you detect rapid temperature variances, allowing you to react quickly to prevent your pipes from freezing. The thermostat also gets to know you. Each month, you receive a free energy audit complete with comparisons of your energy usage with others in your area.

And with a seven-day scheduling function, the Ecobee3 Lite provides an affordable and convenient way to track your home’s heating and air conditioning.
Unlike the SmartThermostat, this one doesn’t have a built-in occupancy sensor.
It’s compatible with SmartSensors, but you don’t get one with your purchase.

Read CNET’s review of the Ecobee3 Lite Smart Thermostat.

How do I change ecobee temperature with Alexa?

To adjust the temperature: ‘Alexa, adjust by degrees.’ ‘Alexa, turn off cooling.’

Is ecobee owned by Amazon?

It has no plans to move out of its Toronto office and has plans to “significantly” grow the office later this year, Lombard said. Ecobee was founded in 2007 and has expanded from the smart thermostats it’s known for, adding a voice-controlled home security camera that doubles as a home security system to its lineup.

Ecobee has competition in the smart thermostat space from established brands like Google and Amazon But Ecobee hasn’t released a new thermostat since 2019 and has lots of competitors in the smart thermostat space. They include established brands such as Google’s Nest and Honeywell (owned by Resideo) that are now undercutting it in price and newcomer behemoths like Amazon that just announced a $60 smart thermostat,